Terms of service
Terms of Service and Conditions of Purchase
General Information
Welcome to the Sajust online store.
The Sajust online store and the related services are operated by SIA “Sole Purpose” (hereinafter “Sajust”, “we”, “us” or “our”). These Terms of Service and Conditions of Purchase (hereinafter the “Terms”) govern the use of our online store, the ordering and purchase of goods and other activities relating to our services.
The Sajust online store operates using Shopify's e-commerce platform.
Please read these Terms, our Privacy Policy and our Returns and Exchanges Policy carefully before using the online store or placing an order.
When you place an order through the Sajust online store, a distance contract is concluded between you and SIA “Sole Purpose” in accordance with applicable Latvian legislation.
1. Seller Information
SIA “Sole Purpose”
Registration No.: 40203775082
VAT No.: LV40203775082
Legal address: Valguma iela 25–34, Riga, LV-1048, Latvia
Store: Sajust, Tērbatas iela 45A, Riga, LV-1011, Latvia
Email: info@sajust.lv
Phone: +371 29745553
2. Use of the Online Store and Customer Accounts
You may use the Sajust online store only for lawful purposes and in accordance with these Terms.
To place an order or use certain features of the online store, you may be required to provide information such as your name, email address, telephone number, delivery address and billing or payment information.
You are responsible for ensuring that the information you provide is correct, complete and up to date.
If you create a customer account, you are responsible for maintaining the confidentiality and security of your account credentials and for activities carried out through your account.
3. Products and Product Descriptions
We make reasonable efforts to provide accurate information about the products offered through the Sajust online store, including their characteristics, materials, sizes, colours and images.
The colour and visual appearance of a product displayed on your screen may differ slightly from the actual product depending on your device, screen settings, lighting and other technical factors.
We may update product descriptions, prices, availability and other product information where necessary. Such changes will not affect purchase contracts already concluded, unless otherwise agreed between the parties or required by law.
We reserve the right to discontinue a product or limit the quantities available for purchase.
4. Placing and Confirming an Order
By submitting an order through the Sajust online store, you offer to purchase the selected goods at the price displayed at the time of ordering and subject to these Terms.
After an order has been submitted, an order receipt or confirmation will be sent to the email address you provided.
If we are unable to supply an ordered item, identify a material error in the order or have another objective reason why the order cannot be fulfilled, we will contact you and, where applicable, refund any payment received for goods that cannot be supplied.
Please carefully check the selected products, sizes, quantities, delivery information and contact details before submitting your order.
5. Prices
All prices displayed to consumers in the Sajust online store are stated in euros (EUR) and include applicable value added tax (VAT), unless explicitly stated otherwise.
Delivery charges are shown separately during checkout before you submit your order.
For deliveries outside the European Union, the recipient may be required to pay customs duties, import taxes or other local charges depending on the destination country. Unless explicitly stated otherwise, such charges are not included in the product or delivery price charged by Sajust.
Product prices, discounts and promotions may change. Your order will be charged at the price displayed and applicable at the time the order was placed.
Promotional offers and discount codes may be subject to additional terms and conditions.
6. Payments
Orders may be paid for using the payment methods made available during checkout.
You confirm that you are authorised to use the selected payment method and that the payment information provided by you is accurate.
Payments may be processed by third-party payment service providers. Personal data associated with payments is processed in accordance with our Privacy Policy and the applicable terms and privacy policies of the relevant payment service providers.
7. Delivery
Available delivery methods, charges and estimated delivery times are displayed in the Sajust online store or during checkout.
Delivery times stated by us are estimates unless a specific guaranteed delivery deadline has expressly been agreed.
Where no different delivery period has been agreed, goods will be delivered within the period required by applicable consumer protection legislation.
We are not responsible for delays caused by circumstances outside our reasonable control, such as disruptions affecting carriers, customs procedures, severe weather or other events beyond our control, to the extent permitted by applicable law.
For consumer purchases, the risk of accidental loss of or damage to the goods generally passes to you when you, or a third party designated by you other than the carrier, take physical possession of the goods, subject to any exceptions provided by applicable law.
8. Right of Withdrawal and Returns
Consumers purchasing goods under a distance contract have the statutory right of withdrawal provided by applicable consumer protection legislation.
In general, you have 14 days from receipt of the goods to notify us that you wish to withdraw from the distance contract, without giving a reason, subject to the exceptions provided by law.
After notifying us of your withdrawal, the goods must be sent or returned to us within the period prescribed by applicable law.
Detailed information about the right of withdrawal, returns, exchanges and refunds is available in our Returns and Exchanges Policy.
9. Goods Not Conforming to the Contract
Consumers retain all rights provided by Latvian and applicable European Union consumer protection legislation where purchased goods do not conform to the contract.
A consumer is entitled to bring a claim relating to a lack of conformity within the period prescribed by applicable law. Under current Latvian consumer protection rules, claims concerning non-conformity of goods may generally be made within two years of purchase.
Nothing in these Terms excludes, restricts or otherwise reduces any mandatory rights granted to consumers by applicable law.
10. Intellectual Property
The contents of the Sajust online store, including text, design, graphics, logos, photographs, videos and other materials, may be owned by SIA “Sole Purpose”, the relevant brands, Shopify or other rights holders and are protected by applicable intellectual property laws.
You may use the online store and its content for personal and non-commercial purposes.
You may not copy, reproduce, republish, distribute, sell or otherwise commercially exploit protected content without the prior authorisation of the relevant rights holder, except where such use is permitted by applicable law.
11. Third-Party Services and Tools
The Sajust online store may use or provide access to services, tools or features supplied by third parties, including payment, delivery, analytics and other technical services.
The use of such services may be subject to the relevant third-party provider's own terms and privacy policy.
We are not responsible for the operation of third-party services to the extent that their operation is outside our control, except where liability is imposed on us by applicable law.
12. Links to Third-Party Websites
The Sajust online store may contain links to websites operated by third parties.
We do not control the content or privacy practices of those websites and are not responsible for third-party website content, products or services, except where such responsibility arises under applicable law.
We recommend reviewing the relevant third party's terms and privacy policy before using its website or services.
13. Shopify
The Sajust online store operates using Shopify's platform, which provides the technical infrastructure used to operate the online store.
However, any contract for the purchase of goods through the Sajust online store is concluded directly between you and SIA “Sole Purpose”. Shopify is not the seller of Sajust products and is not a party to the purchase contract.
Certain Shopify features and services may also be subject to Shopify's own terms and privacy policy.
14. Privacy and Personal Data
Personal data collected or processed in connection with the Sajust online store is handled in accordance with our Privacy Policy.
Because the Sajust online store operates using Shopify's platform, certain personal data may also be processed by Shopify and other service providers used by us.
Further information about the categories of personal data we process, processing purposes and legal bases, recipients, transfers outside the European Economic Area and your data protection rights is available in our Privacy Policy.
15. Reviews and User-Submitted Content
If you submit a review, comment, suggestion, photograph or other content to us, you confirm that you have the right to provide that content and that its use does not infringe the rights of any third party.
If content is submitted for publication or use in Sajust communications, you grant us the right to use that content for the relevant purpose to the extent necessary and permitted by applicable law.
We reserve the right not to publish or to remove content that is unlawful, abusive, misleading, infringes third-party rights or otherwise violates these Terms.
16. Errors and Inaccuracies
Despite our efforts to provide accurate information, the online store may occasionally contain technical errors, typographical errors or inaccuracies relating, for example, to product descriptions, prices, availability, promotions or delivery information.
We reserve the right to correct such errors.
If an error materially affects the terms of an order that has already been placed, we will contact you to agree on the appropriate course of action. If an order cannot be fulfilled, any payment received for the affected goods will be refunded.
17. Prohibited Uses
You may not use the Sajust online store:
- for unlawful or fraudulent purposes;
- to infringe the rights of another person;
- to distribute malware, viruses or other harmful code;
- to gain unauthorised access to systems or data;
- to provide deliberately false or misleading information;
- to distribute spam or unauthorised commercial communications;
- to circumvent security measures or interfere with the operation of the online store;
- to perform automated data extraction or use the system in a way that creates an unreasonable technical burden, infringes our rights or those of third parties, or violates applicable law.
We may restrict access to the online store if we identify a material breach of these Terms or a security threat.
18. Automated Tools and Agents
The use of automated software, robots, data-extraction systems or autonomous software agents to access the Sajust online store is permitted only where such use complies with applicable law, does not infringe third-party rights and does not circumvent our technical access restrictions or other restrictions contained in these Terms.
We reserve the right to technically restrict automated access where it creates a security risk, imposes an unreasonable load on our systems or is used for unauthorised extraction of data.
19. Availability of the Service
We make reasonable efforts to keep the Sajust online store available and functioning correctly, but we cannot guarantee uninterrupted or error-free operation at all times.
We may temporarily restrict access to the online store for maintenance, security, system updates or other objective reasons.
20. Liability
We are responsible for the performance of our obligations in accordance with applicable Latvian legislation.
To the extent permitted by law, we are not liable for losses resulting from circumstances that we could not reasonably foresee or control.
Nothing in these Terms excludes or limits our liability where such exclusion or limitation is prohibited by applicable law, nor does anything in these Terms limit any statutory rights available to consumers.
21. Severability
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
22. Governing Law and Disputes
These Terms and legal relationships arising from use of the Sajust online store or purchases made through it are governed by the laws of the Republic of Latvia, together with applicable European Union consumer protection legislation.
The parties will first seek to resolve any dispute through direct communication and mutual agreement.
Consumers retain the right to use the consumer protection and out-of-court dispute resolution mechanisms available under Latvian and applicable European Union law.
23. Interpretation of these Terms
Section headings are included for convenience and do not affect the interpretation or legal effect of these Terms.
These Terms, together with the policies referred to in them and other mandatory pre-contractual information made available to the customer, form the conditions applicable to use of the Sajust online store and distance purchase contracts.
24. Changes to these Terms
The current version of these Terms is available through the Sajust online store.
We may update these Terms from time to time, for example where our services, technical solutions or applicable legal requirements change.
Changes will not affect distance contracts concluded before the relevant changes took effect unless otherwise required by law or expressly agreed between the parties.
25. Contact Information
If you have questions concerning these Terms, an order or use of the Sajust online store, please contact us:
SIA “Sole Purpose”
Sajust
Registration No.: 40203775082
VAT No.: LV40203775082
Legal address: Valguma iela 25–34, Riga, LV-1048, Latvia
Store: Tērbatas iela 45A, Riga, LV-1011, Latvia
Email: info@sajust.lv
Phone: +371 29745553